Terms & Conditions
Agreement between Virtual Staging & Rendering Group business or individual. The client/individual is subject to the following terms and conditions.
General Working Agreement
This document defines the terms and conditions of our working relationship. All services that Virtual Staging & Rendering Group (hereafter referred to as “Virtual Staging & Rendering Group” or “we” or “us”) may be contracted to produce or provide for you (hereafter referred to as “you” or “the client”) will be subject to the following:
You are hiring us either for the creation or changes of images, floor-plans or renderings for an agreed price as outlined in our fees and charges.
We will always guarantee that all the work you see us show off on our site, is the quality work that you will receive. If we, for some reason, do not achieve that. We will make the changes necessary to make sure that our quality, of what has been given to you, the buyer, matches that of what you bought. With that being said, All sales are final and we reserve the right to decided what should be fixed or refunded. Each job that we work on is built from the ground up and we cannot give a refund for that work.
What Do Both Parties Agree To Do?
If we are designing content for you we will create designs as best we can based on the information you can provide for us at the commencement of the project. If you’re not happy with the designs at any stage, you may either request a re-work of the project which can be granted at our discretion. At that discretion there may be a charge depending on what was originally agreed upon. Further more, we reserve the right to refuse the request if it is out of our normal boundary of the changes that need to be made.
If we are creating/designing content for you we’ll do our best to work to the look-and-feel, layout and functionality that you describe to us at the commencement of the project or as is relevant to the category (garment sales, real estate etc…). You agree that if there are requests for changes to be made that were not originally written or requested in our order form that we do reserve the right to decide how each change may be handled.
We will modify supplied content, to suit the category chosen by you, or in accordance with the requests you have made at the commencement of a project. If your requests fall outside what we say that we will deliver, you may incur extra charges in order to complete those requests.
Our turnaround time can never be guaranteed due to the fact that each job is carefully built from the ground up. There can always be unforeseen circumstances that may delay a job. Our turnaround is based on a general idea for each job and when it can be completed. We ask that you understand that since each job is custom built that you are aware that some jobs may take longer than others. Our rush orders are based on the time we are open and closed. We cannot grantee a rush can be completed due to the same circumstances above and if a rush is ordered during closed business hours that order would then begin on the hour that we are newly opened.
You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the website are personally owned by you the buyer or in agreement to have your submission worked on. Furthermore, we do not own, claim, nor did we design any of the furniture that we implement into your photos.